Individual Therapy in London and Burlington, Ontario

In-person counselling in London and Burlington. Online and phone appointments across Ontario.

You may be managing everyday life while feeling overwhelmed, disconnected or unsure of yourself. We can talk through what is happening and work together on what you would like to understand or change.

Book a Free 10-Minute Consultation

Meet Hannah and Hailey

INDIVIDUAL COUNSELLING

What Is Individual Therapy?

Individual therapy, also called individual counselling or psychotherapy, is one-to-one work with a therapist focused on your concerns. It offers time to explore difficult feelings, understand recurring patterns and consider changes that matter to you. We work with teens, young adults and adults.

The work can include reflection, emotional exploration and practical coping strategies. The approach and pace depend on your needs and the therapist you work with. CAMH’s overview of psychotherapy explains the different formats and approaches.

YOU CAN BEGIN HERE

You do not need to have it all figured out.

Some people arrive with a particular concern. Others know only that something feels difficult. A consultation gives you a chance to ask questions and talk about where to begin.

WHAT BRINGS YOU TO THERAPY

A Place to Talk About What Has Been Difficult

Your concerns may overlap or change over time. These are some of the things you can bring to individual counselling.

Anxiety, worry and overthinking

Talk about thoughts that keep circling, feeling on edge or situations you have started to avoid. We can explore what is happening and ways of responding. Read about anxiety counselling.

Low mood and disconnection

Make room for sadness, reduced motivation, loneliness or feeling unlike yourself. Sessions can explore how low mood affects your life and what support may be useful. Explore support for depression.

Stress, burnout and life changes

Work, school, caregiving and changing roles can leave you stretched thin. We can talk about the pressure you are carrying, your needs and more manageable ways to cope. Learn about stress counselling.

Self-doubt and relationship patterns

Explore self-criticism, boundaries, difficult emotions or familiar reactions in relationships. Individual therapy gives you room to understand your own experiences and consider how you want to respond.

WHAT TO EXPECT

How Individual Therapy Works

Therapy is collaborative. You and your therapist can decide where to start and revisit your goals as the work develops.

01

Start with a free consultation

Use the free 10-minute conversation to explain what you are looking for, ask about the therapist’s approach and discuss whether individual therapy feels like a good fit.

02

Talk about what brings you in

Your first full session gives us time to understand your concerns and what you hope will be different. We also discuss consent, confidentiality and the practical details of working together.

03

Review the work together

Sessions may involve exploring experiences, practising ways to manage emotions or examining recurring patterns. We check in about what is useful and adjust the focus or pace together.

MEET YOUR THERAPISTS

Individual Therapy With Hannah and Hailey

Hannah and Hailey each hold an M.A. and are Registered Psychotherapists with the College of Registered Psychotherapists of Ontario. Their approaches differ, so you can consider whose way of working feels right for you.

Portrait of Hannah Steyaert, Registered Psychotherapist in London, Ontario

LONDON, ONTARIO

Hannah Steyaert

M.A., Registered Psychotherapist

Hannah’s primary approach is psychodynamic therapy. She has a particular interest in anxiety, stress and relationship concerns in young adults. Her work can also draw from CBT, ACT and attachment-based therapy when appropriate.

London: 226-970-2861

View Hannah’s Profile
Registered Psychotherapist Hailey Steyaert sitting in a patterned chair smiling at the camera

BURLINGTON, ONTARIO

Hailey Steyaert

M.A., Registered Psychotherapist

Hailey’s individual work includes anxiety, trauma and ADHD-related concerns. She has specialized training in ACT and trauma-focused therapy, uses DBT-informed tools, and is an ADHD-Certified Clinical Services Provider.

Burlington: 647-970-1790

View Hailey’s Profile

You do not need to choose a therapy approach before reaching out. You can read about the approaches we use or ask about them during a consultation.

CHOOSE HOW TO MEET

In Person, Online or by Phone

Choose the setting where you feel able to speak openly. In-person appointments are available at both offices, and either therapist can work with you remotely in Ontario.

LONDON

Individual Therapy in London

Meet with Hannah at 659 Central Ave, Suite 15, London, Ontario. Free parking is available. See the London office.

BURLINGTON

Individual Therapy in Burlington

Meet with Hailey at 582 Guelph Line, Burlington, Ontario. Free parking is available. See the Burlington office.

ACROSS ONTARIO

Online and Phone Appointments

Both therapists offer online and phone appointments. Join from a private space in Ontario and ask about the format that suits your needs. Read about online therapy.

In Jane, choose London for Hannah or Burlington for Hailey, then review the consultation and appointment options.

Book a Free 10-Minute Consultation

BEFORE YOU BOOK

Individual Therapy Fees and Insurance

$165 CAD for a 50-minute individual session

We provide receipts for insurance reimbursement. Coverage depends on your plan, so check that it includes Registered Psychotherapists, along with any limits or referral requirements. We do not currently offer direct billing.

The 10-minute consultation is free. Please give at least 48 hours’ notice to cancel or reschedule; otherwise, the regular full-session fee applies. Review current fees and policies.

QUESTIONS BEFORE YOU BEGIN

Questions About Individual Therapy

Here are a few questions you may have when considering one-to-one counselling.

No. You can contact us about stress, relationships, difficult feelings or something you have not yet been able to put into words. A consultation can help you discuss whether the service fits what you are looking for.

You can begin with something that has been on your mind or a recent experience that felt difficult. Your therapist can ask questions and help you identify a starting point. You do not need to arrive with a prepared story or a complete explanation.

We talk about what has been happening, how it affects your life and what you would like help with. Your therapist will also discuss consent, confidentiality, fees and how sessions work. You can ask questions and share at a pace that feels manageable.

You can begin with present-day concerns. Earlier experiences may become relevant, but their place in the work can be discussed together. Tell your therapist if a topic feels too difficult or if you would like to slow down.

There is no fixed number of sessions. Frequency and duration depend on your goals, circumstances, preferences and how the work is progressing. You and your therapist can review the plan over time, including whether to continue, change the focus or adjust appointment frequency.

Psychotherapy involves confidentiality, with legal and professional limits. Your therapist should explain these before therapy begins, along with how records and online appointments are handled. You can ask questions about privacy at any point. CRPO’s professional standards explain these responsibilities.

Yes. Hannah and Hailey both offer online and phone appointments for people in Ontario. Hannah’s in-person office is in London, and Hailey’s is in Burlington. You can discuss privacy, therapist fit and your preferred format during the consultation. Learn about online appointments.

You can use individual therapy to explore your own feelings, boundaries and relationship patterns. If you want to attend with a partner or family member, our couples therapy and family therapy pages explain those options. A consultation can help you consider the format.

WHEN YOU ARE READY

Book a Free 10-Minute Consultation

A free consultation gives you a chance to briefly share what brings you to therapy, ask questions and consider whether working with Hannah or Hailey feels like a good fit. There is no obligation to book a full session.

Book a Free 10-Minute Consultation

Choose your preferred therapist’s location in Jane to see their consultation options. The 10-minute consultation is separate from a paid therapy session.

CONTACT US

Ask a Question Before Booking

Use the form if you have a practical question or are unsure where to begin. You can mention your preferred therapist or location. A brief message is enough; you do not need to include a detailed clinical history.

Sending an inquiry does not reserve an appointment.

Prefer to call? London and general inquiries: 226-970-2861   |   Burlington: 647-970-1790