STEYAERT COUNSELLING
Counselling in London and Burlington, Ontario
You don’t have to know where to start.
Maybe you know what’s been weighing on you. Maybe you just know that something feels difficult. Either way, you can come as you are. Hannah and Hailey are here to listen and help you find a starting point.
In-person counselling in London and Burlington, with online and phone appointments across Ontario.
Free, by phone and completely obligation free. You can ask questions before deciding whether to book a therapy session.
Who we help
You might be carrying something that is hard to explain, returning to a familiar struggle, or wondering how to make a change. You do not need a clear label for what is happening. These starting points can help you explore the support available, and we can help you make sense of where to begin.
Anxiety and overthinking
When worries keep circling, you feel on edge, or switching off seems difficult, there is room to talk about what has been taking up so much space.
Low mood and depression
Feeling flat, disconnected or unlike yourself can be difficult to put into words. You can begin with how everyday life has been feeling lately.
Stress and burnout
Work, caregiving and everyday responsibilities can leave little room for you. Bring the pressure, exhaustion or sense that you are struggling to keep up.
Relationships and connection
Recurring arguments, difficulty setting boundaries or feeling distant from someone important can bring you to therapy on your own, with a partner or as a family.
Grief and life changes
A loss, separation or change in your responsibilities can leave you finding your footing again. There is space for what has changed and what it means to you.
Trauma and difficult experiences
If past experiences are affecting your daily life or relationships, you can talk about finding support without having to begin with every detail of what happened.
ADHD and everyday life
Attention, planning, follow-through and everyday overwhelm may be part of what brings you here. We can talk about how these challenges show up in your life.
Understanding yourself
You may want to understand a recurring pattern, make a decision or feel clearer about what matters to you. Those are welcome reasons to begin, too.
You do not have to fit neatly into one of these descriptions. We welcome LGBTQ+ clients and respect the identities, cultures and relationships each person brings to therapy.
Looking for a particular service? Explore individual therapy, couples therapy or family therapy. Online and phone appointments are also available across Ontario.
Meet Hannah and Hailey
Finding someone you can talk to matters. We aim to make room for an honest conversation, including the uncertainty or nervousness you might bring to it. You can read about each of us below and use a free consultation to get a sense of whether working together feels right for you.
Both Hannah and Hailey are Registered Psychotherapists with the College of Registered Psychotherapists of Ontario.
Hannah Steyaert
M.A., Registered Psychotherapist
London in person | Online and phone across Ontario
Hannah works with teens and adults, with a particular interest in young adults navigating anxiety, stress and relationships. If you are curious about patterns that seem to repeat, her primary approach, psychodynamic therapy, makes room to explore them together.
She has a master’s degree in Psychology and also offers Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT) and other approaches. You can ask how she would approach the concerns you want to bring, even if you are still working out how to describe them.
A 10-minute phone conversation, with no obligation to continue.
Hailey Steyaert
M.A., Registered Psychotherapist
Burlington in person | Online and phone across Ontario
Hailey’s work focuses on anxiety, trauma and the challenges that can make everyday life feel overwhelming. You can bring the parts you can explain and the parts you are still making sense of.
She has a master’s degree in Counselling Psychology, specialized training in Acceptance and Commitment Therapy and trauma-focused therapy, and is an ADHD-Certified Clinical Services Provider. A consultation is a chance to ask about her approach and talk about what you would like support with.
A 10-minute phone conversation, with no obligation to continue.
Unsure who to choose? Call 226-970-2861 or email steyaertcounselling@gmail.com and we can help you find a starting point.
A look inside our London office.
You can take your time getting to know us
You do not have to unpack your heaviest experiences in the first session. We can start with what feels possible to share and get our bearings together. Trust has room to develop, and you have a say in the pace of the conversation.
There is room for quiet, for difficult feelings and for genuine laughter when it comes naturally. You can be yourself here, including the parts of you that have nothing to do with what brought you to therapy.
We bring questions, professional experience and ways of exploring what is happening. You bring your knowledge of your own life. Together, we can look at patterns, consider practical ways forward and make room for your own preferences and decisions. Your feedback helps shape the work as we go.
1. Start with an obligation-free consultation
The free 10-minute phone consultation gives you a chance to meet Hannah or Hailey, ask questions and consider whether you would like to work together. You do not need to prepare a polished explanation. Helping you find a starting point is part of our job.
2. Get acquainted in your first session
If you choose to continue, your first individual therapy session is 50 minutes. We can talk about what brought you here, what you hope for and anything you want to ask about the process. We will also discuss privacy and how we work. You do not have to tell your whole story at once.
3. Shape the work together
As we get to know you, we can discuss approaches, tools and a meeting schedule that fit your concerns and circumstances. You can tell us what feels useful, what feels difficult and what you would like to approach differently.
Both therapists also offer EFT. Hannah offers Dialectical Behaviour Therapy (DBT), and Hailey uses DBT-informed tools. You can explore our therapeutic approaches, but you do not need to choose a method before we speak.
A place to meet, in person or from home
Have a look inside our offices and choose the location or appointment format that works for you. Both offices have free parking.
Online and phone across Ontario
Both Hannah and Hailey offer video and phone appointments across Ontario. If you are unsure which format would suit you, we can discuss that during your consultation.
Planning your next step
Fees and insurance
$165 CAD
Individual therapy · 50 minutes
Individual therapy is $165 CAD for a 50-minute session. The introductory 10-minute phone consultation is free and carries no obligation to book a session.
We provide receipts you can submit to your insurer. Check that your plan covers a Registered Psychotherapist and confirm any reimbursement limits. You can also pay for sessions yourself.
Cost and scheduling are welcome topics of conversation. We can discuss how often to meet alongside your goals, time and budget.
See couples and family therapy fees, insurance information and cancellation policies
Questions before you begin
You can also bring your questions to a free consultation.
We can figure out the starting point together
You do not need the right words or a complete plan. A free consultation gives you a chance to talk with Hannah or Hailey, ask what you need to ask and decide whether you would like to take the next step.
Completely obligation free.
Have a question first?
Use the form below to ask a question or request a free phone consultation. A short message is enough; you do not need to include a detailed personal history.
Sending an inquiry does not reserve an appointment. Use the booking link if you would like to choose an available time.
If you need help choosing a therapist, call 226-970-2861 or email steyaertcounselling@gmail.com.