Compassionate Counselling Services in Ontario
In-Person, Virtual and Phone Call Appointments Available
No Waitlist | Free Parking
Steyaert Counselling offers compassionate counselling services across Ontario. Our team of registered therapists provides professional therapy in London and Burlington, and through secure virtual sessions available anywhere in the province. Whether you’re looking for individual support, couples counselling, or family therapy, you’ll find a safe, welcoming space here. With no waitlist, you can begin as soon as you’re ready. We’ll walk beside you every step of the way.
Who We Help
At Steyaert Counselling, we support people from many walks of life. Each client comes with a unique story, and we meet them with care, respect, and compassion.
Teens & Young Adults
Adolescents and young adults often face peer pressure, academic stress, and identity questions. Counselling provides a safe space to explore challenges and build resilience.
Adults at Every Stage
From early careers to mid-life changes, adults come to us for support with stress, parenting, relationships, and finding balance.
Couples & Families
We help couples strengthen communication and trust, and support families navigating conflict or major life transitions.
LGBTQ+ Community
Our practice offers an affirming, welcoming space for LGBTQ+ individuals to explore identity, relationships, and personal challenges.
Survivors of Trauma
We support those recovering from abuse, violence, or traumatic events, helping them process experiences and restore a sense of safety.
Grief & Loss
Grieving the loss of a loved one can be isolating. Counselling offers guidance and compassionate support as you adjust and heal.
Anxiety & Depression
We help clients manage symptoms of anxiety and depression with evidence-based techniques to restore calm and hope.
Other Challenges
We also work with ADHD, eating disorders, self-esteem concerns, workplace burnout, new parents, immigrants adjusting to Canada, and more. Every story is welcome.
Whatever your story, you’ll be welcomed with respect and understanding.
Our Counselling Services & Approaches
“Many clients arrive feeling unsure about where to start. In our first few sessions, we slow things down, set gentle goals, and build simple routines that lower stress week by week.”
At Steyaert Counselling, therapy is always tailored to you. We offer individual, couples, and family counselling, drawing on approaches proven to bring meaningful change. Many of our clients benefit from Cognitive Behavioural Therapy (CBT), which helps reframe unhelpful thoughts, or Emotion-Focused Therapy (EFT), which strengthens emotional connection in relationships.
We also provide support for specific challenges such as ADHD, where therapy focuses on organization and attention strategies, or for anxiety and depression, where evidence-based techniques can ease symptoms and restore hope.
Our team is trained in a variety of approaches—CBT, EFT, Dialectical Behaviour Therapy (DBT), mindfulness-based therapies, trauma-informed practices, and more. We stay up to date with the latest research, ensuring you receive care that is both compassionate and effective. If you’re unsure which type of therapy is right for you, we’ll walk you through the options and help you choose the path that feels like the best fit.
Meet Our Therapists
Meet our team of experienced therapists, each with specialized training and a judgment-free approach. Whether you need support with anxiety, ADHD, depression, addiction, trauma or relationship issues, we have the right therapist for you.
Hannah Steyaert M.A., RP
Hannah is our lead therapist in London. She has a Master’s degree in Psychology and is a Registered Psychotherapist with training in Cognitive Behavioural Therapy and other evidence-based approaches. Hannah is known for her warmth, empathy, and ability to help clients feel understood. She creates treatment plans that are practical and effective, while always keeping her clients’ goals at the centre.
Proud Member of:
“Hannah is an empathetic and compassionate professional who meets clients where they are at… She is a wonderful therapist!” – Darion B., MA, RP
Hailey Steyaert M.A., RP
Hailey leads our Burlington office. She has a Master’s in Counselling Psychology and advanced training in trauma-informed therapy and Acceptance and Commitment Therapy (ACT). Her calm, supportive presence helps clients feel safe while exploring difficult topics. Hailey works with individuals and couples to strengthen resilience, rebuild trust, and move toward healthier lives and relationships.
Proud Member of:
“Hailey is a warm and grounded therapist whose knowledge and expertise shine. She is an incredible resource for adults and couples looking for a healthier life and relationship.” – Michelle B., MACP, RP
Both Hannah and Hailey are members of the College of Registered Psychotherapists of Ontario (CRPO) and the Ontario Association of Mental Health Professionals (OAMHP). They also hold additional certifications such as CCTP (Certified Clinical Trauma Professional), which means your care is guided by recognized professional standards.
Why Choose Steyaert Counselling?
Our care aligns with guidance from CAMH, the American Psychological Association, and Ontario’s Ministry of Health.
Choosing a therapist is an important decision. Here’s why clients and other professionals trust us:
- No waitlist: You don’t have to wait weeks or months to begin. We’re accepting new clients now.
- Accessible locations: In-person sessions are available in London and Burlington, with free parking at both offices.
- Virtual therapy across Ontario: Secure online sessions mean you can access therapy from anywhere in the province.
- Personalized support: We take time to get to know your story and tailor therapy to fit your needs.
- Recognized expertise: Our therapists are registered with CRPO, hold advanced certifications, and align with best-practice guidelines from CAMH, APA, and Ontario’s Ministry of Health.
- Insurance-friendly: We provide receipts for reimbursement through most extended health benefit plans.
Our Locations
- London, Ontario – East London office with a welcoming, private space. Free parking is available.
- Burlington, Ontario – Central Burlington office, easily accessible and comfortable for clients.
Frequently Asked Questions About Therapy
What is counselling
Counselling is a safe and supportive process where you talk with a trained therapist about challenges, feelings, or goals. It can bring relief, new coping skills, and personal growth.
How do I know if therapy is right for me?
Therapy is for everyone in some shape or form! It can be beneficial for anyone seeking support, personal development, or coping with life challenges. If you’re having difficulties in your life that are affecting you and your loved ones, or even just functioning daily, therapy could be a helpful option.
How do I find a therapist?
Finding the right therapist is key to therapy. You can start by using online directories, asking for referrals from medical professionals like your family doctor or checking with your insurance for listed therapists. Make sure to find a therapist who practices healthy and ethical therapy with the proper credentials.
Is therapy confidential?
Therapy sessions are almost 100% confidential, with very few exceptions for ethical and legal reasons. In your first session or initial consultation, your therapist will explain their confidentiality policy. They will only share information if there is a serious risk of harm to you or others.
What qualifications should I look for in a therapist?
Look for therapists with recognized credentials, such as a Registered Psychotherapist (RP) or Registered Social Worker (RSW). This ensures they have the necessary training and adhere to professional standards, providing reassurance about their qualifications and experience.
How long does therapy take?
Therapy duration varies depending on each client’s needs and goals. Some people find relief in 2 or 3 sessions, while others may need longer-term therapy. You and your therapist will work together to determine the best fit.
What if I live in a small city or don’t have insurance?
Finding therapists can be difficult in small towns or without insurance. Consider expanding your search to online therapy or therapists in nearby big cities. Some therapists offer sliding scale fees based on your income, which may be a fit for you and your needs. See our therapy costs page for more info.
What can I expect in my first therapy session?
In your first session, your therapist will likely ask you about your history, concerns and goals. It’s also a time for you to ask questions and discuss what you hope to get out of therapy.
How frequently will I need to attend therapy sessions?
The frequency of therapy sessions can definitely vary. Initially, weekly sessions are common, but as you progress, sessions may become less frequent. Depending on your needs and goals, your therapist will work with you to determine the best schedule.
How can therapy help with specific issues like anxiety or depression?
Therapy can give you coping strategies, tools and insights to manage and reduce symptoms of anxiety, depression and other mental health issues. Therapists use evidence-based techniques to address these challenges and promote emotional well-being.
Does therapy have to be in person?
Nope! Therapy can be done over the phone, via video call or in person. This is completely up to the client’s preference. Steyaert Counselling currently offers in-person therapy in East London, Ontario and Central Burlington, Ontario, as well as phone and video calls across Ontario.
Take the First Step
You don’t need to go through this alone. At Steyaert Counselling, we’re ready to support you with care, expertise, and compassion. Whether you’re seeking individual therapy, couples counselling, or family support, we’ll meet you where you are and walk with you toward the changes you want to see.
Need help?
Call or Email us today to book an appointment.
If you are in a crisis or any other person may be in danger – contact emergency support. These resources may provide you with immediate help