Couples & Marriage Counselling in London & Burlington, Ontario

In-person couples counselling in London and Burlington, with online therapy across Ontario.

When the same conflict keeps repeating, trust has been shaken, or connection feels harder to reach, couples therapy can give you a structured place to slow things down and understand what is happening between you.

COUPLES THERAPY

A Place to Work on the Relationship Together

Couples therapy, also called couples counselling or marriage counselling, focuses on the relationship between you. You do not need to be married, and you do not need to wait until the relationship is at a breaking point. Partners often come because communication has become tense, distance has grown, trust has been hurt, or an important decision feels difficult to make together.

The Centre for Addiction and Mental Health (CAMH) describes couple therapy as a way to work on problems and conflicts that partners have not been able to resolve on their own.

YOU CAN START WITH WHAT IS HAPPENING NOW

You do not need to choose a therapy model first.

A free consultation can be used to briefly describe what has been difficult, ask about the therapist’s approach, and decide whether couples therapy feels like the right next step.

COMMON REASONS COUPLES REACH OUT

When It Feels Like You Are Stuck in the Same Pattern

Every relationship is different. These are examples of concerns that may be useful to bring into couples counselling, not a checklist you need to match.

Communication keeps turning into conflict

Conversations may escalate quickly, shut down, or circle back to the same issue without either person feeling understood.

Trust has been strained

A breach of trust, infidelity, secrecy, or a painful event may have changed how secure the relationship feels.

Connection or intimacy feels different

You may feel emotionally distant, more like roommates than partners, or unsure how to talk about closeness, affection or sex.

Life is putting pressure on the relationship

Parenting, money, caregiving, work, health concerns, blended-family changes or major decisions can expose patterns that are hard to manage together.

WHAT THE WORK MAY LOOK LIKE

How Couples Therapy Can Unfold

There is no fixed script or guaranteed number of sessions. The pace and focus depend on your goals, the concerns you bring and what becomes useful as the work progresses.

01

Start with both perspectives

We begin with what each of you sees happening, what feels most difficult, and what you hope might be different. The goal is to understand the relationship, not to decide who is right.

02

Slow down the interaction pattern

Together, we can look at what happens before conflict escalates or connection drops away: what each person notices, feels, expects and does next.

03

Practise a different response

Sessions may include putting needs into words, listening differently, setting boundaries, repairing after conflict, or trying another way of responding when the familiar pattern appears.

PERSONALIZED COUPLES COUNSELLING

The Approach Should Fit the Relationship

Couples therapy is not one fixed protocol at Steyaert Counselling. We start with the concerns in front of you, then the therapist uses the approaches that are appropriate to their training, your goals and the way the relationship is showing up in session.

Hailey’s profile lists EFT as a therapeutic approach. Hannah works primarily from a psychodynamic perspective and her broader practice also includes Attachment-Based Therapy, CBT, ACT, DBT and ERP. A list of modalities does not mean every approach will be used in every couples session.

Couples work may include

Understanding the cycle: noticing how each person’s reaction can shape what happens next.

Making room for both perspectives: slowing the conversation enough for each person to speak and listen more clearly.

Repairing and deciding: working with trust, boundaries, difficult decisions, or what you want the relationship to look like moving forward.

YOUR THERAPISTS

Couples Therapy in London and Burlington

Both Hannah and Hailey work with couples. Your in-person location determines which therapist you would meet, while online therapy is available across Ontario.

Portrait of Hannah Steyaert, Registered Psychotherapist in London, Ontario

LONDON, ONTARIO

Hannah Steyaert

M.A., Registered Psychotherapist

Hannah works with couples and relationship concerns from the London office. Her primary approach is psychodynamic therapy, and her broader practice also includes attachment-based and skills-based approaches when they fit the work.

London: 226-970-2861

Registered Psychotherapist Hailey Steyaert sitting in a patterned chair smiling at the camera

BURLINGTON, ONTARIO

Hailey Steyaert

M.A., Registered Psychotherapist

Hailey works with couples and relationship concerns from the Burlington office. Her profile lists EFT as a therapeutic approach, along with specialized training in ACT and trauma-focused therapy and the use of DBT-informed tools.

Burlington: 647-970-1790

CHOOSE HOW TO MEET

In Person or Online

The service is available in both practice locations, with online access across Ontario. Choose the setting and therapist that make the most sense for your relationship.

LONDON

In-Person Couples Counselling in London

Meet with Hannah at 659 Central Ave, Suite 15, London, Ontario. Free parking is available. Explore the London office.

BURLINGTON

In-Person Couples Counselling in Burlington

Meet with Hailey at 582 Guelph Line, Burlington, Ontario. Free parking is available. Explore the Burlington office.

ACROSS ONTARIO

Online Therapy Across Ontario

Both therapists offer online therapy across Ontario. Phone appointments are also available. Learn about online therapy.

If you are unsure which location or therapist to choose, the consultation or inquiry form below can help you ask the practical questions first.

BEFORE YOU BOOK

Fees, Session Length and Insurance

The Therapy Cost page keeps the current couples therapy fee, session length, insurance and cancellation information in one place. Receipts are provided for insurance reimbursement, but coverage depends on your plan and Steyaert Counselling does not offer direct billing.

COMMON QUESTIONS

Questions About Couples Therapy

You do not need to have every detail figured out before reaching out. These answers cover some of the practical questions couples often have when deciding how to begin.

No. Couples counselling can be relevant for married or unmarried partners at different stages of a relationship. You can start with the relationship concern itself rather than deciding whether the word marriage applies.

A therapist may begin by hearing each person’s perspective, clarifying what you want help with and noticing the interaction patterns that keep showing up. Sessions can then focus on understanding those patterns, communicating more clearly and practising different responses. The exact process depends on the relationship and the therapist’s approach.

There is no fixed number of sessions at Steyaert Counselling. The length and frequency of therapy depend on your goals, the concerns being addressed, your preferences and how the work is progressing. Your therapist can revisit the plan with you over time.

Trust concerns can be brought into couples therapy. The work may include understanding what happened, discussing the impact on both partners, clarifying boundaries and deciding what repair would need to involve. Therapy cannot guarantee reconciliation or a particular relationship outcome.

Partners do not always arrive with the same level of certainty. A consultation can be a place to ask how couples therapy works and whether the service seems appropriate. If joint therapy is not the right starting point, the therapist can discuss other options without assuming that one format fits every situation.

Steyaert Counselling offers online therapy across Ontario. Whether online couples sessions are a good fit depends on your circumstances, privacy, goals and the therapist you work with. You can ask about this during the free consultation.

Safety needs to be assessed before deciding whether joint sessions are appropriate. Couples therapy is not the right format for every relationship where violence, coercive control or fear is present. You can tell the therapist privately about a safety concern before starting. If someone is in immediate danger, call 911.

The Therapy Cost page has the current couples therapy fee and session length. Receipts are provided for insurance reimbursement. Coverage varies by plan, so confirm that your benefits include services from a Registered Psychotherapist and check any limits or referral requirements. Direct billing is not offered.

Hannah provides in-person couples therapy from the London office, and Hailey provides in-person couples therapy from the Burlington office. Both also offer online therapy across Ontario. Their approaches differ, so you can review Hannah’s profile and Hailey’s profile, or ask about fit during a free consultation.

READY WHEN YOU ARE

Book a Free 15-Minute Consultation

A free consultation gives you a chance to briefly explain what you are looking for, ask questions and decide whether the available therapist and format feel like a good fit for your relationship.

The Jane booking system lets you review the available London and Burlington consultation options before confirming.

HAVE A QUESTION?

Contact Us Before Booking

If you are unsure which therapist or location to choose, or you have a practical question before booking, send us an inquiry below. You do not need to include a detailed personal or clinical history in your first message.

Sending an inquiry does not reserve an appointment.

Prefer to call? London and general inquiries: 226-970-2861   |   Burlington: 647-970-1790