
Family Therapy in London & Burlington, Ontario
In-Person, Virtual & Phone Call Appointments | No Waitlist | Free Parking
Strengthen Your Family Bonds with Expert Guidance
Families grow, change, and sometimes struggle. Whether you’re facing communication breakdowns, parenting challenges, or life transitions, family therapy provides a structured, supportive space to heal and reconnect. At Steyaert Counselling, we offer family therapy in London and Burlington, Ontario, and virtual counselling across Ontario, helping families move forward together.
What is Family Therapy?
Family therapy is a guided process where families work together to resolve conflicts, improve communication, and build stronger relationships. Our sessions focus on practical strategies to help families navigate challenges, strengthen bonds, and develop healthier interactions.
Common Challenges We Address:
- Miscommunication and unresolved conflicts
- Parent-child relationship struggles
- Blended family adjustments
- Divorce and separation challenges
- Teen and adolescent behavioural concerns
- Supporting a family member with mental health challenges
- Navigating grief, trauma, and major life changes
How Our Family Counselling Process Works
Step 1: Free 15-Minute Consultation
Not sure if therapy is right for your family? Start with a free phone consultation to discuss your needs and match you with the right therapist.
Step 2: Understanding Your Family’s Needs
Your first session includes a detailed assessment where we explore the challenges your family is facing and establish clear goals for therapy.
Step 3: Evidence-Based Therapy Sessions
Our therapists use proven approaches tailored to your family’s situation, including:
- Cognitive Behavioural Therapy (CBT) – Reshaping negative thought patterns.
- Family Systems Therapy – Understanding how each member’s role impacts the family dynamic.
- Emotion-Focused Therapy (EFT) – Strengthening emotional bonds and empathy.
Step 4: Ongoing Support & Long-Term Growth
Therapy isn’t just about solving immediate problems—it’s about equipping families with tools to thrive in the long run. Our goal is to help your family build healthier, lasting connections.
Why Families Trust Steyaert Counselling
We know that choosing a therapist is a deeply personal decision. Here’s why families turn to us for support:
- Experienced, Licensed Therapists – Our team has helped many different family dynamics and relationships with their counselling modalities.
- In-Person & Virtual Options – Convenient therapy solutions for London, Burlington, and all of Ontario.
- Compassionate & Practical Approach – We focus on real solutions for everyday challenges.
- Flexible Appointments – Evening and sessions available.
Meet Our Family Therapists
Each family is unique, and so is the support we provide. Our licensed therapists bring years of expertise in helping families navigate challenges with care and understanding.

Hannah Steyaert M.A., Registered Psychotherapist
Hannah leads our London office with a client-centred approach, specializing in anxiety, depression, and stress management. With a Master’s in Psychology and expertise in Cognitive Behavioral Therapy (CBT), she helps individuals and families navigate challenges with tailored, practical strategies. Hannah currently offers in-person therapy in London and virtual therapy across Ontario.
Proud Member of:

Hailey Steyaert M.A., Registered Psychotherapist
Hailey provides a compassionate and supportive environment at our Burlington office, focusing on emotional regulation, life transitions, and relationship challenges. With a Master’s in Psychotherapy and training in Dialectical Behavior Therapy (DBT) and Emotion-Focused Therapy (EFT), she helps clients build resilience and self-awareness. Hailey currently offers in-person therapy in Burlington and virtual therapy across Ontario.
Proud Member of:
Fellow Therapists Endorsements
“Hannah is an empathetic and compassionate professional who meets clients where they are at to develop treatment plans catered to client needs. She is a wonderful therapist!” – Darion Brenner., MA, RP, CRPO, OAMHP
“Hailey has such a lovely presence. With her energy, compassion, and empathy, you’ll feel incredibly warm and welcomed! Her genuine empathy fosters an atmosphere of comfort and acceptance, ensuring that all who interact with her feel understood and valued.” – Victoria Jacobs., BSc, MA, RP
“Hannah offers a non-judgmental and supportive space for clients to explore all that they may need to heal and grow.” – Emily Toll., MSW, RSW
“Hailey cultivates a safe environment for her clients with her warm presence and empathetic personality. She creates meaningful and supportive connections that foster growth and healing, emphasizing boundary-setting, relationships, and trauma recovery.” – Lama Ghazzo., MA
Take the First Step Toward a Stronger Family
You don’t have to navigate challenges alone. We’re here to help your family heal, reconnect, and thrive. Change starts with one conversation. Let’s get started.
Commonly Asked Questions
When Should We Consider Family Counselling?
Family counselling is a specialized form of therapy that focuses on improving communication, resolving conflicts, and strengthening relationships within a family unit. It involves working with a trained therapist who helps family members understand and address issues that affect the entire family system.
How Does Family Counselling Work?
In family counselling, the therapist creates a safe and inclusive space for all family members to express their thoughts, emotions, and concerns. The therapist helps identify and understand patterns of interaction within the family, facilitates effective communication, and guides the family towards healthier dynamics. The focus is on improving relationships, enhancing problem-solving skills, and fostering mutual understanding and support
Who Can Participate in Family Therapy?
Family counselling typically involves immediate family members, including parents, siblings, and sometimes extended family members who are directly involved in the identified issues. The therapist will assess the specific family dynamics and determine the most appropriate participants for therapy sessions.
How Long Does Family Therapy Last?
The duration of family counselling varies depending on the complexity of the issues being addressed and the progress made by the family. Family counselling can range from a few sessions to several months, with sessions typically held on a weekly or bi-weekly basis. The therapist will collaborate with the family to determine the optimal length of therapy.
Can Family Therapy Help in Situations of Parental Separation or Divorce?
Yes, the therapy can be beneficial for families navigating the challenges of parental separation or divorce. It can help family members cope with the changes, improve communication between parents, support children in adjusting to new dynamics, and establish co-parenting strategies that prioritize the well-being of all family members.
Is Family Counselling Confidential?
Yes, family counselling sessions are generally confidential. Therapists are ethically and legally bound to maintain client confidentiality. However, it’s important to note that there are exceptions to confidentiality when there is a risk of harm to oneself or others. Your therapist will explain the limits of confidentiality during the initial sessions.
Can We Use Our Insurance To Cover Family Therapy Expenses?
Many extended healthcare plans in Ontario provide coverage for the therapy. Check with your insurance provider to understand the specifics of your coverage, including reimbursement procedures, any deductibles or copayments, and the number of sessions covered.
How Many Sessions Does Family Therapy Usually Take?
Many families see progress within 6-12 sessions, though the duration varies depending on individual needs.
Is Family Therapy Covered by Insurance?
Most extended health insurance plans cover family therapy. We offer direct billing for added convenience.
Do You Offer Virtual Family Therapy?
Yes! We provide secure, online counselling for families across Ontario.
When is Family Counselling Recommended?
If your family is experiencing ongoing conflicts, communication struggles, or major transitions, therapy can provide guidance and support.
How Much Does Family Counselling Cost?
Session costs vary. Contact us for a personalized quote and details on insurance coverage.