Therapy that meets you where you are
Online Therapy in Ontario
You may be carrying a lot while still trying to keep everyday life moving. Online therapy gives you a private place to slow down, feel heard and begin working through what has been weighing on you.
Hannah and Hailey offer secure virtual psychotherapy for teens, adults, couples and families located across Ontario. You can begin from a space that feels familiar, without adding travel or another difficult transition to your day.
Registered Psychotherapists · No waitlist · Secure online sessions across Ontario
You do not need to have everything figured out before reaching out.
Making room for support
Online Therapy Can Make Support Easier to Access
It can be difficult to make room for yourself when work, family responsibilities, distance, health concerns or a full schedule already require so much of you.
Online therapy removes the commute and allows you to meet with a Registered Psychotherapist from a private, familiar space. The care and connection remain central; the setting is simply more flexible.
Some people feel more comfortable opening up from home. Others appreciate the privacy, continuity or ability to access virtual counselling from a smaller community. What matters is finding a format in which you can feel present, supported and able to speak honestly.
You can begin exactly where you are.
You do not need to know the right words, have a diagnosis or be certain about what kind of therapy you need. A first conversation can simply help you decide what feels right.
Available throughout Ontario
Online support is available for teens, adults, couples and families through secure, scheduled video sessions.
Areas of support
What online therapy can help you work through
Online therapy can support many of the same emotional, relational and everyday concerns as in-person counselling. Sessions are personalized around what has been difficult, what you would like to understand and what you hope may begin to change.
01
Anxiety, worry and overthinking
Understand persistent worry, racing thoughts, fear, avoidance and the patterns that may keep anxiety going.
02
Depression and feeling stuck
Explore low mood, disconnection, loss of motivation and experiences that may be contributing to feeling stuck.
03
Stress, burnout and overwhelm
Find support when work, school, caregiving or ongoing pressure leaves you exhausted, irritable or emotionally overwhelmed.
04
Relationships and communication
Work through conflict, communication difficulties, disconnection, trust concerns, boundaries and recurring relationship patterns.
05
Life transitions and self-esteem
Navigate changes in relationships, work, school, family roles or identity while developing confidence and a clearer sense of self.
06
Trauma and emotional patterns
Explore how difficult or earlier experiences may continue to influence emotions, coping responses and relationships today.
You do not need a diagnosis or a complete explanation of what you are experiencing before reaching out. Therapy can begin with whatever feels most important right now.
A space to be honest
What Online Therapy Sessions Can Look Like
Sessions are collaborative and shaped around what feels important to you. There is no fixed formula and no expectation that you arrive knowing exactly what to discuss. Hannah or Hailey will help you find a comfortable place to begin.
You can arrive feeling unsure, overwhelmed or unable to put everything into words. Therapy can begin there.
There is no pressure to know where to begin
You might begin with anxiety, low mood, relationship stress, family conflict, burnout or simply the feeling that something is not right. Your therapist can help you gently clarify what has been happening and what you hope may feel different.
Make sense of what keeps showing up
Together, you may notice connections between your thoughts, emotions, relationships and reactions. Understanding where a response came from and what it may have helped you manage can create more compassion for yourself and greater choice moving forward.
Find ways forward that feel manageable
Insight can be connected with changes that fit your circumstances and pace. This may include emotional processing, communication work, reflection or practical strategies you can carry into everyday situations between appointments.
Shape therapy together as your needs change
You can ask questions, share what is or is not helping and revisit your goals throughout therapy. The focus can shift as you develop new understanding or as your relationships, circumstances and needs change.
Depending on your therapist and goals, sessions may draw from psychodynamic, attachment-based, cognitive behavioural, acceptance-based, dialectical behavioural, emotion-focused or mindfulness-informed approaches. You can explore the therapeutic approaches used at Steyaert Counselling.
Getting started
How Online Therapy Works at Steyaert Counselling
Beginning virtual counselling does not need to feel complicated. We will help you understand what to expect, choose the therapist who feels right and get comfortable with the online format.
You do not need special equipment or technical experience. A reliable internet connection, a computer, tablet or phone and a place where you can speak privately are usually all you need.
We will make sure you know how to connect before your first full session.
Start with a conversation
Book a free consultation to briefly share what you are looking for, ask questions and get a sense of whether online therapy feels comfortable.
Choose the therapist who feels right
Review Hannah and Hailey’s experience and approaches. The consultation can also help you decide whose style and areas of support feel most aligned with your needs.
Join from a private, familiar space
Before your appointment, you will receive the information needed to connect through a secure video platform. Settle somewhere you feel able to speak openly without interruption.
Continue at a pace that supports you
Schedule ongoing appointments at a pace that feels manageable. Your goals and the focus of therapy can be reviewed and adjusted as your needs change.
Online therapy is available while you are physically located in Ontario. Privacy, confidentiality and the practical details of virtual sessions will be explained before therapy begins.
Comparing your options
Choosing the Therapy Format That Feels Right for You
When comparing online therapy with in-person therapy, the better choice usually comes down to where you feel most comfortable, supported and able to speak openly. Both formats allow you to work collaboratively with a Registered Psychotherapist.
COMFORT AND FLEXIBILITY
Online Therapy
Online therapy can make it easier to attend appointments when travel, distance, work, school, caregiving or health concerns make visiting an office more difficult.
Some people feel more at ease opening up from a familiar space. It also allows clients throughout Ontario to work with Hannah or Hailey without living near London or Burlington.
You will need reliable internet and a private place where you feel comfortable speaking.
A SEPARATE SPACE
In-Person Therapy
In-person therapy provides a dedicated setting away from home. Some people value being physically present with their therapist or find that travelling to an office helps create a clearer boundary around their time for therapy.
In-person appointments are available with Hannah at the London office and with Hailey at the Burlington office.
What remains the same
Whichever format you choose, therapy remains personalized, collaborative and confidential. You will work with a Registered Psychotherapist who takes time to understand what you are experiencing and shape sessions around your needs and goals.
You are not choosing the “better” kind of therapy—only the setting that feels more supportive for you.
If you are unsure, a free consultation gives you an opportunity to discuss your preferences before booking a full appointment.
Finding the right connection
Meet the Therapists Offering Online Therapy in Ontario
Feeling comfortable with your therapist matters. Hannah and Hailey are both Registered Psychotherapists, but each brings her own personality, experience and way of helping clients feel understood.
London-based · Online across Ontario
Hannah Steyaert
M.A., Registered Psychotherapist
Hannah offers a curious, empathetic space where teens, young adults, adults, couples and families can speak openly and begin making sense of the emotions, experiences and relationship patterns influencing life today.
Her work is primarily psychodynamic, giving you space to understand how earlier experiences may still shape how you feel and respond. She may also draw from attachment-based therapy, Cognitive Behavioural Therapy and Acceptance and Commitment Therapy when helpful.
“I believe therapy is a partnership. We’ll set the direction together, ensuring you feel supported every step of the way.”
Accepting new online clients · No waitlist
Burlington-based · Online across Ontario
Hailey Steyaert
M.A., Registered Psychotherapist
Hailey provides a calm, supportive space for teens, adults, couples and families to explore anxiety, trauma, emotional regulation, difficult experiences and recurring patterns without feeling rushed or judged.
Her approach draws from Acceptance and Commitment Therapy, Dialectical Behavioural Therapy, emotion-focused therapy and trauma-informed care. Sessions are adapted to your needs, goals and comfort level rather than following a one-size-fits-all formula.
“I’m here to listen, to guide, and to celebrate every step forward with you. Growth starts with feeling genuinely understood.”
Accepting new online clients · No waitlist
A first conversation
You Do Not Have to Feel Completely Ready
Reaching out for therapy can feel vulnerable, especially when you are unsure what to say or whether online sessions will feel right. You do not need to explain everything during the first conversation.
If you are considering online therapy in Ontario, the consultation gives you space to share only what feels comfortable, ask questions and see whether Hannah or Hailey feels like someone you could talk with openly.
Begin with a free consultation
Ask questions, briefly discuss what has been difficult and decide whether you would like to continue. There is no obligation to book a full session afterward.
Currently accepting new online clients · No waitlist
Prefer to call? 226-970-2861
Frequently asked questions
Questions You May Have Before Beginning Online Therapy in Ontario
It is completely understandable to have questions before trying virtual counselling. These answers explain what to expect, how privacy and booking work, and whether online therapy may feel right for you.
How does online therapy work?
Online therapy takes place through scheduled video appointments. Before your session, you will receive the information needed to connect securely from a private space using a computer, tablet or phone.
Are online therapy sessions private and confidential?
Yes. Sessions are conducted through a secure video platform, and your therapist will explain privacy and confidentiality before therapy begins. You should attend from a private space where you feel comfortable speaking openly. Headphones can provide additional privacy.
Is online therapy different from in-person therapy?
The therapeutic conversation and professional standards remain consistent, but the experience can feel different. Some people appreciate the privacy and convenience of meeting from home, while others prefer being physically present with their therapist. The best option depends on your needs, comfort and circumstances.
Who can access online therapy at Steyaert Counselling?
Hannah and Hailey offer online therapy for teens, young adults, adults, couples and families located throughout Ontario. A free consultation can help confirm which therapist and service are most appropriate for what you are experiencing.
Can couples and families attend therapy online?
Yes. Couples and family appointments can be adapted for a virtual setting. Each participant should have a reliable connection and a private place to join. Your therapist can discuss the most appropriate setup before the first appointment.
Can I attend an online session while outside Ontario?
Online therapy through Steyaert Counselling is intended for clients who are physically located in Ontario at the time of their session. Let your therapist know in advance if you will be travelling or relocating so they can confirm whether an appointment can proceed.
Is online therapy covered by insurance?
Many extended health benefit plans cover psychotherapy provided by a Registered Psychotherapist, including virtual appointments. Coverage varies, so check your plan before booking. Receipts are provided for reimbursement, but Steyaert Counselling does not offer direct billing.
How do I book, and is there currently a waitlist?
You can book a free consultation through the online booking system or call 226-970-2861. Hannah and Hailey are currently accepting new online clients with no waitlist.
Whenever you are ready
We’re Here to Listen
Whether you have been considering therapy for a long time or only recently realized that you may need support, you do not have to have everything figured out before reaching out.
Begin with a free consultation with Hannah or Hailey. Share as much or as little as feels comfortable, ask questions and decide whether online therapy feels like the right next step for you.
Hannah and Hailey are currently accepting new online clients with no waitlist.
Secure online therapy appointments are available throughout Ontario.