Therapy Cost & Coverage in London, Burlington & Online Across Ontario
In-Person, Virtual and Phone Call Appointments Available
No Waitlist | Free Parking
We believe in transparent pricing for counselling. Whether you’re in London, Burlington or anywhere in Ontario, you deserve to know upfront what therapy will cost. Our counselling fees are straightforward, and we even offer a sliding scale for those who need financial flexibility. After each session, you’ll receive an insurance receipt for easy reimbursement. Your mental health is an investment – we’re here to help make it accessible and clear.
Standard Session Fees
Our standard therapy fees are listed below. These rates apply for in-person sessions in London or Burlington, as well as online sessions for clients anywhere in Ontario.
| Service | Length | Fee (CAD) |
|---|---|---|
| Individual Therapy | 50 min | $150 |
| Couples Therapy | 60 min | $180 |
| Family Therapy | 60 min | $200 |
Note: Fees follow guidelines set by the College of Registered Psychotherapists of Ontario (CRPO) and the Ontario College of Social Workers and Social Service Workers (OCSWSSW). No HST is charged on our therapy services.
Sliding-Scale & Financial Flexibility
We understand that financial circumstances vary. That’s why we reserve a limited number of sliding-scale slots for clients without insurance or with financial need. These reduced-rate sessions start as low as $110 per session (with either Hannah or Hailey). Because availability is limited, we may operate a short waitlist for our sliding-scale spots. If cost is a barrier, let us know – we’ll do our best to accommodate or put you first in line when a spot opens.
Insurance & Benefits
Many extended health benefit plans cover our therapy services. After each session, we provide an invoice receipt which you can submit to your insurance provider (e.g. Sun Life, Manulife, Green Shield, Canada Life, Blue Cross, and others) for reimbursement. Both Hannah and Hailey are Registered Psychotherapists (RP) with the CRPO, meaning our services are recognized for coverage under most insurance plans that include counselling or psychotherapy. We recommend checking your plan for details such as annual coverage limits or any required doctor’s referral. Rest assured, our registration information is included on every receipt to simplify the reimbursement process.
Payment & Cancellation Policy
Payment Methods:
We accept:
- Visa
- MasterCard
- Debit
- Cash
- Interac e-transfer
- Cheque
You can pay at the end of each session, or conveniently keep a credit card on file through our secure booking system for automatic billing.
Cancellation Policy:
We request at least 24 hours’ notice if you need to cancel or reschedule an appointment. This allows us to offer the time slot to someone else who may be waiting. Sessions cancelled with less than 24 hours’ notice (or no-shows) will be charged the full session fee. We know emergencies happen, so if you have an extenuating circumstance, just let us know – we’re here to work with you. We aim to respect everyone’s time, including yours.
FAQs
Does OHIP cover therapy?
No, OHIP does not cover private therapy sessions with a psychotherapist or counsellor. In Ontario, OHIP only covers mental health services provided by medical doctors (like psychiatrists) or care in hospital settings. Our services (like most counselling) are not covered by OHIP, but you may use extended health benefits or pay out of pocket.
How much does therapy cost per hour in Ontario?
Therapy rates in Ontario typically range from about $125 to $250 per hour, depending on the therapist’s qualifications and location. Our standard fee is $150 for a 50-minute individual session (which is in line with the provincial average). This ensures you receive quality care from a qualified Registered Psychotherapist at a fair rate.
Is therapy tax-deductible in Canada?
Yes. In Canada, you can claim therapy fees as a medical expense on your income tax return, provided the therapy is delivered by a licensed professional. Our therapists are Registered Psychotherapists, which are recognized by the Canada Revenue Agency for the medical expense tax credit. Keep your receipts from us – you can submit them with your taxes and potentially get a tax credit for your sessions.
Do student or workplace plans cover therapy?
Often, yes. Many student health plans and employer benefit plans include coverage for therapy or counselling. These plans usually cover services by a Registered Psychotherapist or Registered Social Worker up to a certain amount. We encourage you to check your plan details, but many of our clients successfully get session fees reimbursed through their student insurance or workplace Employee Assistance Program (EAP) or extended health benefits.
Ready to Book?
Taking the first step can feel huge, but we’re here to support you when you’re ready. Book an appointment at the location most convenient for you: London, Burlington, or Online Across Ontario. You can easily schedule through our online booking system for any of our locations.
Not quite ready to commit to a full session? We offer a free 15-minute consultation call to help you get comfortable. During this no-obligation phone chat, we’ll answer your questions, talk about your goals, and ensure that we’re the right fit for you. It’s a great way to get a feel for our approach before you start therapy.
Book now: London | Burlington | Online (Ontario)
Serving Clients Across Ontario
We are proud to serve clients all across Ontario. Through secure online video therapy, we can work with you whether you’re in a big city or a small town. For those who prefer in-person counselling, we have two office locations:
Burlington, Ontario – 582 Guelph Line, Burlington, ON L7R 3M4
London, Ontario – 659 Central Ave, Suite 15, London, ON N5W 3P7
We understand that financial constraints can sometimes make therapy seem out of reach. That’s why we offer a sliding-scale fee structure with limited availability. Please contact Steyaert Counselling to inquire about our sliding-scale pricing options.
Wherever you are in Ontario – from London to Burlington and beyond – our team is ready to help you on your path to well-being. We’re just a click or a call away, and we look forward to supporting you.