a therapist writing notes in a session at Steyaert Counselling

About Steyaert Counselling

Counselling in London & Burlington, Ontario – Virtual Across Ontario


Welcome to Steyaert Counselling, where compassion meets professionalism. Our goal is simple: to help you overcome life’s challenges and build a more fulfilling future. We serve individuals and couples in Burlington and London, Ontario, while also offering convenient virtual therapy (phone or video) across Ontario and select provinces.


Our Mission & Values

We believe in an accessible and transformative approach to mental health. At Steyaert Counselling, our mission is:

“To provide empathetic, personalized therapy that empowers individuals and couples to navigate life’s hurdles and foster lasting well-being—wherever they are in Ontario.”

By offering evidence-based methods, a nurturing environment, and a deep respect for each client’s story, we aim to help you discover renewed strength and resilience. Our three core values include:

  1. Empathy & Warmth
    We know it can be daunting to share personal struggles. That’s why creating a welcoming, compassionate space is our top priority.
  2. Collaboration & Client-Centered Care
    Your goals and experiences guide our process. We work with you to shape a plan that feels right—no one-size-fits-all solutions here.
  3. Accessibility & Professional Integrity
    Whether you prefer in-person sessions at our London or Burlington offices, or virtual appointments anywhere in Ontario, we adapt to your needs. Our therapists are Registered Psychotherapists under the CRPO and verified by Psychology Today, ensuring you receive qualified, professional care.
A professional portrait of the psychotherapist Hannah Steyaert

Hannah Steyaert M.A., Registered Psychotherapist

Hannah leads our London office with a passion for helping people overcome their struggles and live better. Holding a Master’s degree in Psychology and specialized training in Cognitive Behavioural Therapy (CBT), Hannah focuses on managing anxiety disorders, depression, and stress. Her client-centred approach offers personalized strategies for lasting change, all in a warm and professional setting.

“I believe therapy is a partnership. We’ll set the direction together, ensuring you feel supported every step of the way.”

Professional Memberships:

an image displaying the psychology today verification badge
a display of the CRPO logo
a professional portrait of Hailey Steyaert

Hailey Steyaert M.A., Registered Psychotherapist

At our Burlington office, Hailey creates a safe and supportive space for clients to feel heard and understood. She holds a Master’s degree in Psychotherapy and is trained in Acceptance and Commitment Therapy (ACT), trauma-focused approaches, Dialectical Behavioural Therapy (DBT), and Emotion-Focused Therapy (EFT)—particularly effective for anxiety, trauma, and individual growth. Hailey’s approach nurtures self-discovery, resilience, and meaningful progress forward.

“I’m here to listen, to guide, and to celebrate every step forward with you. Growth starts with feeling genuinely understood.”

Professional Memberships:

an image displaying the psychology today verification badge
a display of the CRPO logo

Why Choose Steyaert Counselling?

  1. Holistic & Evidence-Based Care
    We combine proven counselling methods (CBT, DBT, EFT) with a genuine desire to meet you where you are—emotionally, mentally, and logistically.
  2. Local Insight & Easy Access
    Whether you live in London, Burlington, or elsewhere in Ontario, we can help. Visit us in person or connect virtually from the comfort of your home.
  3. Collaborative Treatment Process
    We walk alongside you, tailoring strategies to your needs. This isn’t therapy done to you, but rather a healing journey with you.
  4. Trusted Credentials & Ontario Standards
    We adhere to Ontario’s regulatory framework (CRPO) and maintain memberships in professional organizations to ensure you receive high-quality care.

Common Questions (FAQ)

Are your sessions covered by insurance or benefits?

We do not offer direct billing, but many extended health plans reimburse counselling sessions with Registered Psychotherapists. We provide official receipts for you to submit to your provider.

Do you offer virtual therapy?

Yes! We offer phone or video sessions for anyone residing in Ontario. If you live near London or Burlington, you can also choose an in-person appointment.

What are your fees?

Session fees vary. See our Therapy Cost Page for the latest details.

How do I know which therapist is right for me?

Feel free to browse each bio. If you’re unsure, Ask a Therapist below or reach out by email/phone, and we’ll help guide you.

Is my privacy protected?

Absolutely. We follow Ontario guidelines and professional ethical standards to keep all sessions confidential, whether in-person or online.


Book an Appointment or Ask a Therapist

  1. Schedule Online
  2. London Office
  3. Burlington Office
  4. Ask a Therapist
    • If you’re still unsure which therapist or approach best suits you, fill out the form at the bottom of this page (or email us), and we’ll help you choose.

Our Commitment to You

Choosing a therapist is a personal decision. At Steyaert Counselling, we work to ensure you feel:

  • Heard: We listen actively, valuing every aspect of your story.
  • Supported: You’re in a safe, judgment-free space designed for growth.
  • Empowered: Our evidence-based methods can help you find solutions that resonate long after therapy ends.

Ready to Begin Your Journey?

Whether you’re experiencing anxiety, navigating relationship difficulties, or simply seeking personal growth, our team at Steyaert Counselling is here to help. We want you to feel confident in your choice and hopeful about what lies ahead.


Book your appointment time now

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