FAMILY COUNSELLING
Family Therapy in London and Burlington, Ontario
When conversations keep ending in conflict, family therapy offers time to understand what is happening and work on how you relate to one another.
For adults and teens. In-person counselling in London and Burlington, with online and phone appointments across Ontario.
UNDERSTANDING FAMILY THERAPY
A place to work on family relationships
Family therapy, also called family counselling, focuses on the relationships between family members. You can bring different views of the same situation and work towards clearer communication, more workable boundaries and a better understanding of one another.
Family can include parents and teens, adult children and parents, siblings, blended families and other important family relationships. Our therapists work with adults and teens; we do not provide therapy for children.
CAMH’s overview of family therapy explains how sessions can support families through relationship difficulties and changes affecting their lives.
CHOOSING SUPPORT
Who needs to be part of the conversation?
You can ask about this before arranging a family session. If you want to explore your own experience, individual therapy is another option. Couples counselling focuses on the relationship between partners.
WHAT BRINGS FAMILIES TO COUNSELLING
When everyday conversations feel difficult
The concern may be recent or something that has built up over time. These are some of the experiences you can discuss with us.
Arguments keep repeating
You may find yourselves interrupting, withdrawing or returning to the same disagreement without feeling heard.
Boundaries and independence are changing
Parents, teens and adult children may have different expectations about privacy, responsibility, support or contact.
Family roles are shifting
Separation, blended-family changes, caregiving or a move can bring new expectations and difficult conversations.
Someone is going through a difficult time
Grief, illness or emotional difficulties can affect how family members support one another. You can also read about stress counselling.
GETTING STARTED
How family counselling can unfold
01
Begin with a consultation
Use a free 10-minute phone consultation to describe what you are looking for, ask about therapist fit and discuss who might attend. You do not need to explain everything in this first conversation.
02
Agree on a focus together
In the first full session, we can hear the concerns and hopes of the people attending. We also discuss consent, confidentiality and the practical details of working together.
03
Explore patterns and try new responses
Sessions may include slowing down a difficult exchange, putting a need into words, listening to another perspective or discussing a boundary. You and your therapist can review what is useful as the work continues.
If you are worried about speaking openly together, raise this privately with the therapist before arranging a joint session.
MEET YOUR THERAPISTS
Family therapy with Hannah and Hailey
Both Hannah and Hailey accept families and are Registered Psychotherapists with the College of Registered Psychotherapists of Ontario. Either therapist can discuss your family’s needs and whether working together is a good fit.
LONDON, ONTARIO
Hannah Steyaert
M.A., Registered Psychotherapist
Hannah’s primary approach is psychodynamic. Her work explores emotions, experiences and recurring relationship patterns. She also offers attachment-based therapy. You can ask about her way of working during your consultation.
BURLINGTON, ONTARIO
Hailey Steyaert
M.A., Registered Psychotherapist
Hailey brings a warm, collaborative approach to relationship concerns. Her broader training includes ACT and trauma-focused therapy, and she uses DBT-informed tools. You can ask how she would approach the concerns your family wants to discuss.
The approach depends on your goals, the people attending and the therapist’s training. You can begin with what has been happening without choosing a therapy model first.
CHOOSE HOW TO MEET
In person, online or by phone
London
Meet Hannah at 659 Central Ave, Suite 15, London, ON N5W 3P7. Free parking is available.
Burlington
Meet Hailey at 582 Guelph Line, Burlington, ON L7R 3M4. Free parking is available.
Across Ontario
Both therapists offer online and phone appointments. For family sessions, discuss which format allows everyone to take part and speak privately. Learn about online therapy.
BEFORE YOU BOOK
Fees, insurance and appointments
See our current family-therapy fees and policies. Confirm the session length, fee and arrangements with your therapist before your first paid appointment. The 10-minute consultation is free.
We provide receipts for eligible insurance reimbursement. Check whether your plan covers family sessions with a Registered Psychotherapist and what limits or referral requirements apply. We do not currently offer direct billing.
Please give at least 48 hours’ notice to cancel or reschedule. With less notice, the regular full-session fee applies.
QUESTIONS BEFORE YOU BEGIN
Questions about family therapy
TAKE THE NEXT STEP
Book a Free 10-Minute Consultation
A short conversation can help you ask about family therapy, therapist fit and the next step. Choose London for Hannah or Burlington for Hailey in the booking system.
Have a question before booking?
Use the form below to ask about family therapy or mention your preferred therapist. You do not need to include a detailed clinical history. Sending an inquiry does not reserve an appointment.
Prefer to call? London: 226-970-2861 or Burlington: 647-970-1790.
Explore other counselling services or read CAMH’s family therapy guide.