Depression Counselling in London & Burlington

Depression can make everyday life feel harder. We offer space to talk about what has changed and explore support that fits your needs.

Meet Hannah in London or Hailey in Burlington, or connect online or by phone across Ontario.

Your consultation is by phone, with no obligation to book a session.

Meet the therapists  |  How therapy may help  |  Fees and appointments

Woman in a green sweater sitting beside a window, looking outside in natural light.

What depression can feel like

Depression is a mental health condition that can involve persistent low mood, loss of interest and changes in energy, sleep or concentration. It can affect daily life even when someone continues working or seeing others.

Assessment considers the pattern, duration and impact of symptoms. You do not need to wait two weeks to ask for support. These signs are not a diagnosis. CAMH explains the signs and symptoms in more detail.

  • Feeling low, empty, hopeless or unusually irritable
  • Less interest or enjoyment in things that usually matter to you
  • Low energy, disrupted sleep or changes in appetite
  • Difficulty concentrating, making decisions or keeping up with daily tasks
  • Harsh self-criticism, guilt or feeling worthless
  • Withdrawing from people, or having thoughts of death or suicide

If you need immediate support

If you are thinking about suicide or worried about someone, call 988 or text 988 in Canada, any time. If there is immediate danger, call 911 or go to the nearest emergency department. Please use immediate support rather than waiting for a consultation or a reply to our inquiry form.

Meet Hannah and Hailey

Both are Registered Psychotherapists with the College of Registered Psychotherapists of Ontario. A consultation gives you a chance to ask about their approach to low mood and whether working together feels like a fit.

Hannah Steyaert, Registered Psychotherapist in London

Hannah Steyaert

M.A., RP | London

Hannah’s primary approach is psychodynamic therapy. She also offers Cognitive Behavioural Therapy (CBT) and Acceptance and Commitment Therapy (ACT). You can ask about exploring recurring emotional patterns, working with self-critical thoughts or combining reflection with practical strategies.

Learn more about Hannah

Hailey Steyaert, Registered Psychotherapist in Burlington

Hailey Steyaert

M.A., RP | Burlington

Hailey’s work includes Acceptance and Commitment Therapy (ACT), with specialized training in ACT and trauma-focused therapy. Her approach also draws on DBT-informed tools. You can ask about making room for difficult feelings and reconnecting with what matters to you when low mood gets in the way.

Learn more about Hailey

You do not need to choose a therapy approach before speaking with us.

How therapy may help with depression

In individual therapy, we can explore how low mood is affecting your life and what you would like support with. The starting point can be small: an unfinished task, a difficult morning or the feeling that you have pulled away from everyone.

Make room for what is happening

Talk about the feelings, pressures, losses or relationship difficulties that feel connected to your low mood. You can begin with what feels possible to share.

Understand self-critical thoughts

Notice recurring thoughts and how they affect you. Approaches such as CBT can help examine a thought fairly and consider a more balanced perspective.

Find manageable ways to reconnect

Explore a small, realistic step toward a routine, activity or relationship that matters to you. What is manageable depends on your energy, health and circumstances.

Discuss what is helping

Talk with your therapist about what feels useful, what is difficult and what needs to change. Your priorities can guide the next conversation.

Different approaches offer different ways of working. CAMH’s overview of psychotherapy for depression describes options including CBT and behavioural activation. Your therapist can explain which methods they offer and how those might fit your needs.

When even a small step feels like too much

Being told to exercise, see friends or “stay positive” can feel discouraging when ordinary tasks already take so much effort. Let your therapist know when a suggestion feels out of reach. That difficulty is something to discuss together.

For example, you might want to answer a friend’s message but keep putting it off. In therapy, you could explore what makes replying difficult and whether a smaller response feels possible. If that still feels like too much, you can talk about that too.

What contributes to depression?

There is no single explanation that fits everyone. Biological vulnerability, personal or family history, physical health, difficult experiences and current circumstances can interact. Having a risk factor does not mean you will develop depression, and you may not be able to identify one clear cause.

Low mood can overlap with grief, anxiety, ongoing stress or burnout. A doctor or nurse practitioner can also check for physical health conditions or medication effects that may contribute to similar symptoms. The NIMH depression guide explains why assessment considers more than a symptom list.

Therapy and medical care

Treatment may include psychotherapy, medication or both, depending on your needs and preferences. You can discuss medical questions with a doctor or nurse practitioner while exploring emotional and practical concerns in therapy.

Tell a medical professional about periods of unusually high energy or much less need for sleep, as well as low mood. Those details can affect assessment and treatment. Our therapists do not prescribe medication.

Choose how to meet

Seating in the Steyaert Counselling London office

London

In-person appointments with Hannah at 659 Central Ave, Suite 15, London, ON N5W 3P7. Free parking is available.

London office details

226-970-2861

The Steyaert Counselling office in Burlington

Burlington

In-person appointments with Hailey at 582 Guelph Line, Burlington, ON L7R 3M4. Free parking is available.

Burlington office details

647-970-1790

Online and phone appointments

Both therapists offer online therapy across Ontario and phone appointments. If travelling to an office feels difficult, ask whether meeting remotely would suit your needs and whether you have a private place to talk. Explore online therapy.

Fees and getting started

Individual therapy is $165 CAD for a 50-minute session. The free 10-minute consultation is separate, with no obligation to book a paid session.

We provide receipts for insurance reimbursement. Check whether your plan covers a Registered Psychotherapist and any limits or referral requirements. Review current fees, insurance information and the 48-hour cancellation policy.

Your first conversation

During the consultation, you can briefly explain what has been difficult and ask questions about working together. A first therapy session allows more time to begin discussing your concerns and goals.

You can say, “I have not been feeling like myself, and I am not sure where to start.” That is enough to begin a conversation.

Questions about depression counselling

You can contact us to talk about low mood, loss of interest or difficulty coping, even if you have not had an assessment. You do not need to decide what to call it first. If you need a diagnostic assessment or have physical symptoms, a doctor or nurse practitioner can help you explore those questions.

Keeping up with some responsibilities does not rule out depression. What matters includes how you feel, how long the changes have lasted and how much effort daily life takes. A qualified health professional can assess the full picture.

You can tell your therapist that speaking feels difficult, or begin with one small part of your week. Ask about the pace and format of sessions, including online or phone options. There is no need to prepare a complete account of everything you are experiencing.

There is no fixed number of sessions that suits everyone. The concerns you bring, the approach, your preferences and any other care you need all matter. Discuss frequency, cost and how you will decide whether the work is helping with your therapist.

Psychotherapy and medication can be used together. Let your therapist and prescribing clinician know about the care you receive. Questions about starting, stopping or changing medication belong with your prescriber; do not change it based on this page.

You can talk about what was useful, what felt unhelpful and what you hope might be different. Ask the therapist how they would approach your concerns. A consultation can help you explore fit without committing to ongoing sessions.

Recurring low mood is worth discussing with your therapist and a medical professional. A plan may consider what helped before, signs that things are becoming difficult again and what support to seek. You can also ask about treatments aimed at preventing relapse, such as Mindfulness-Based Cognitive Therapy (MBCT), and the specific training and programme a provider offers.

You can review Hannah’s and Hailey’s profiles, consider the office or appointment format that works for you, and ask about their approach during a consultation. For help deciding, call 226-970-2861. You are welcome to ask questions before booking a paid session.

We can start with where you are

Book a free 10-minute consultation with Hannah or Hailey to talk briefly about your concerns and ask questions before deciding whether to arrange a therapy session.

Prefer to ask a question first?

Use the form below for general questions. Sending an inquiry does not reserve an appointment. Please keep your message brief and avoid detailed clinical history. If you are unsure which therapist to select, call 226-970-2861 for help.